FAQ

General Questions

 Q1: What types of clothing do you offer?

A: We offer a wide range of female clothing, including casual wear, semi formal and formal wear.

 Q2: Where are your products made?

A: Our products are purely made in PAKISTAN. We partner with manufacturers who adhere to high standards of quality and ethical labor practices.

Q3: Do you have physical stores?

A: No, currently we are operating online only.

Q4: How can I contact customer service?

A: You can reach our customer service team via email at buyantara.pk@gmail.com, by messaging us at +923130298189

 Ordering and Payment

 Q1: How can I place an order?

A: Orders can be placed through our website. Simply add items to your cart and follow the checkout process.

 Q2: What payment methods do you accept?

A: We accept major debit/credit cards, COD only for Pakistan.

Shipping and Delivery

 Q1: What shipping options are available?

A: We offer standard, expedited, and overnight shipping options. Shipping costs and delivery times vary depending on the option selected.

Q2: Do you ship internationally?

A: Yes, we ship to many countries worldwide. Please check our Shipping Information page for a list of countries and details on international shipping rates.

Q3: How long will it take to receive my order?

A: Delivery times vary depending on the shipping method selected and your location.

Q4: What should I do if my order hasn’t arrived?

A: If your order has not arrived within the expected delivery time, please contact our customer service team with your order number for assistance.

 Returns and Exchanges

Q1: What is your return policy?

A: We offer a 3-day return policy on most items. Items must be unworn, unwashed, and in original condition with tags attached. Please visit our Returns page for more details.

Q3: Can I exchange an item?

A: Yes, exchanges are available for different sizes or colors of the same item. Please indicate your preference on the return form.

Products and Sizing

Q1: How do I find the right size?

A: Our Size Guide, available on each product page, provides detailed measurements to help you choose the correct size.

 Q2: How should I care for my clothing?

A: Care instructions are provided on the label of each garment. For best results, follow the instructions carefully.

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If you have any other questions, please don't hesitate to contact us. We're here to help!