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Returns & Exchange

Returns & Exchange

We only entertain requests for exchanges under the following conditions:

  • The product received has a manufacturing defect.
  • There is a size issue.
  • The product is damaged.

To be eligible for an exchange, please follow these steps:

  1. Email us at buyantara.pk@gmail.com or WhatsApp us at +92 313 0298189 within 72 hours of receiving the item.
  2. Provide your order number and a description of the issue along with any relevant photos if applicable.

Important Notes:

  • The discretion of authorizing the exchange lies solely with ANTARA.
  • The customer will not be able to raise a chargeback once the item has been received by them.
  • Please treat all digital signatures as the final proof of delivery.
  • If the customer selects on-demand delivery, please note, there will be no signature on delivery, and the order will be considered delivered as soon as the package leaves ANTARA premises.