We only entertain requests for exchanges under the following conditions:
- The product received has a manufacturing defect.
- There is a size issue.
- The product is damaged.
To be eligible for an exchange, please follow these steps:
- Email us at buyantara.pk@gmail.com or WhatsApp us at +92 313 0298189 within 72 hours of receiving the item.
- Provide your order number and a description of the issue along with any relevant photos if applicable.
Important Notes:
- The discretion of authorizing the exchange lies solely with ANTARA.
- The customer will not be able to raise a chargeback once the item has been received by them.
- Please treat all digital signatures as the final proof of delivery.
- If the customer selects on-demand delivery, please note, there will be no signature on delivery, and the order will be considered delivered as soon as the package leaves ANTARA premises.